Question: How Do I Contact Wix Directly?

Click the form in the Editor.

Click Form Settings.

Click the Notifications tab.

You send the notification to 2 email addresses, however these addresses must either belong to you (the email address associated with your Wix account) or a contributor email address..

How do I speak to someone at Wix?

To get in touch with a Customer Care Expert, log in to your Wix account from a computer, visit our Contact Page, and categorize or describe your issue. You might find an answer or solution with the help of our friendly chatbot, or you may submit a ticket or request a callback.

How do I get a refund from WIX?

Getting a Wix Refund on a Company WebsiteOpen the Wix website.Click the Sign In button in the top right corner.Click on your name.Choose Account Settings from the drop-down menu.Select the Subscriptions tab.Find the plan you want to cancel and click the Show More icon next to it.Click Cancel Plan.More items…

Why is Wix bad?

The largest cost of using Wix for many people is a hidden one. It’s the cost of websites built by users who may not know what makes a website really work, therefore it doesn’t get found, or it doesn’t function well. That lack of functionality is probably costing you business.

Can I earn money from Wix?

Over 109 million people worldwide choose Wix to create their websites. Share in our success with the Wix Affiliate Program. We give you all the tools you need to promote Wix on your website and earn top commissions. Conversion rates for Premium plans are through the roof, so direct your traffic to Wix to earn big!

How do I remove my credit card from Wix?

Removing a Payment MethodGo to Payment Methods in your Account Settings.Click Actions.Click Remove.Click Remove to confirm.

Can I cancel my Wix account?

Go to Account Settings, scroll down, and click the Deactivate Your Account button on the bottom right. Follow the instructions on the next page. Once you’re on the Deactivate My Account page, click the button and confirm to fully delete your Wix account.

How do I cancel my Wix domain?

To cancel your Wix domain: Go to Premium Subscriptions in your Wix account. Click the Show More icon next to the relevant domain. Click Cancel Domain. Select Cancel auto renew and click Submit.

How many forms can you have on Wix?

Ascend Basic: 10 forms. Ascend Professional: 20 forms. Ascend Unlimited: Unlimited amount of forms.

What is the Ascend app on Wix?

It’s called Ascend by Wix. This all-in-one business tool includes 20 products for you to start, manage and grow your brand, while building strong customer relations and promoting your products or services online.

Does Wix have a customer service number?

Currently, Wix does not offer support via chat. However, we are always working to update and improve our products, and your feedback is hugely appreciated. If this is a feature you would like to see in the future, please click Vote for this feature and we’ll make sure to keep you updated.

What happens if I cancel my Wix plan?

Free site status: If you cancel your Premium Plan, it remains active until the end of the subscription period. After that, your site address reverts back to the free Wix URL (username.wixsite.com/siteaddress) and Wix ads appear on your site.

How do I cancel auto renewal on Wix?

To turn the auto renewal off:Go to Premium Subscriptions in your Wix account.Click the Show More icon next to the relevant plan.Click Cancel Plan.Click Cancel Now.Provide the reason for cancellation and click Cancel Now.

Where do Wix payments go?

Every credit card payment processed by Wix Payments goes through a settlement period and a pending period (usually between 2-5 days) before it becomes available for payout. Once Wix Payments sends the payout to your bank, the funds usually arrive in your bank account within 3-5 business days, depending on your bank.

How do I cancel my Wix subscription and get a refund?

You can cancel your Premium Plan at any time within the first 14 days and receive a full refund. No questions asked! If the first 14 days have ended and you feel you deserve a refund, click here to tell us why and we will review your request.

How much does Wix charge to accept payments?

To accept credit and debit card payments, Wix Payments charges a processing fee of 2.9% of the transaction amount, plus $0.30. This is charged for every payment you receive through Wix Payments. Wix’s processing fees are pretty standard – both PayPal and Stripe charge the same 2.9% + $0.30 fee as their basic rate.

How long does a Wix refund take?

Refunds can take up to 3-5 business days to reach your customer’s credit card/bank account, depending on the financial institution. Notes: Refunds cannot be canceled nor reversed. After providing a partial refund to a customer, you can still refund them for the remaining amount at a later point in time.